Please Note: This Privacy Policy applies to all services offered through the ev999 (https://ev999.vin) platform. By using the platform, you automatically consent to this Policy.
1. Introduction & Overview
Ev999 (https://ev999.vin) is one of Bangladesh's most trusted online gaming and entertainment platforms. We place the highest importance on our members' privacy and are committed to protecting your personal information at all times. This Privacy Policy ("Policy") explains what information ev999 collects, how that information is used and stored, and what rights you have over your data.
The ev999 Privacy Policy is built in accordance with international data protection standards and applicable local laws. We believe transparency is the foundation of trust, which is why our Privacy Policy is written in plain language so you can easily understand what we do with your data.
This Privacy Policy applies to the ev999 platform website, mobile app, and all associated services. By using the platform or creating an account, you automatically consent to this Privacy Policy. If you disagree with any part of this Policy, please contact our support team before continuing to use the platform.
Our Commitment: ev999 never sells, rents, or trades your personal information — that is a core principle we do not compromise on.
2. Information We Collect
Under the ev999 Privacy Policy, we collect only the information necessary to deliver the platform's services. Collecting unnecessary or excessive data goes against our policy. The types of information we collect are detailed below.
| Data Type |
Example |
Reason for Collection |
| Identity-Related |
Name, date of birth, national ID |
KYC verification and age confirmation |
| Contact Information |
Mobile number, email |
Account Verification & Communication |
| Financial Information |
Mobile banking number, transaction history |
Payment Processing & AML |
| Device Information |
IP address, browser, device ID |
Security & Fraud Prevention |
| Usage Data |
Gaming history, login times, preferences |
Service Improvement & Personalization |
- Information provided directly through the registration form.
- Documents uploaded during KYC verification.
- Technical data collected automatically while using the platform.
- Customer support communication records.
- Browsing data collected via cookies and similar technologies.
3. Use of Information
Under the ev999 Privacy Policy, collected information is used only for specified purposes. We never use your data for unauthorized ends. The primary reasons for data use are outlined below.
- For account creation, management, and verification.
- To process deposits, withdrawals, and other financial transactions.
- To comply with AML guidelines for fraud and money laundering prevention.
- To provide customer support services and resolve issues.
- To ensure the security and stability of the platform.
- To send personalized promotions and bonus offers.
- Analytics to improve service quality and add new features.
- To meet legal obligations and satisfy the requirements of regulatory authorities.
Marketing Communications: You can opt out of promotional messages at any time. Use your account settings or reach out to our support team to unsubscribe.
4. Information Sharing & Disclosure
Ev999 does not sell, rent, or commercially transfer your personal information to third parties. In certain specific circumstances, limited data sharing may occur, as detailed below.
- Payment Processors: To process deposits and withdrawals, necessary information is shared with payment providers such as Mobile Banking, Nagad, and Rocket.
- For Legal Requirements: Data may be disclosed in compliance with legal orders from government authorities or courts.
- Security Partners: With specialist service providers to ensure fraud detection and cybersecurity.
- Audit & Compliance: To meet the requirements of licensing authorities and regulatory bodies.
- Business Restructuring: In the event of a merger or acquisition, though the new owner will be bound by the same privacy policy.
Important: Before sharing data with any third party, ev999 ensures that they adhere to equivalent privacy and security standards.
5. Cookies & Tracking Technologies
Ev999 uses cookies and similar tracking technologies on its platform. These help improve your browsing experience, remember your preferences, and ensure the platform functions correctly. How ev999 uses cookies under this Privacy Policy is described below.
- Essential Cookies: Essential for maintaining login sessions and ensuring security — these cannot be disabled.
- Functional Cookies: Used to remember your language, theme, and other preferences.
- Analytics Cookies: Platform usage statistics are collected to help improve our services.
- Marketing Cookies: Used to show you promotional content tailored to your preferences, though this is optional.
You can manage cookies through your browser settings at any time. However, disabling essential cookies may prevent certain platform features from working correctly.
6. Data Security Measures
Ev999 applies industry-leading security measures to protect your information. Our security framework operates on multiple layers and is continuously updated to stay ahead of emerging cyber threats.
- All data transmissions are secured with SSL 256-bit encryption.
- Stored data is encrypted using AES-256 encryption.
- Two-factor authentication (2FA) is available on all accounts.
- Account protection is automatically activated when a suspicious login is detected.
- Regular security audits and penetration testing are conducted.
- Database servers are kept on a secured network, isolated from the public internet.
- Affected users will be notified within 72 hours of a data breach.
Your Role: Use a strong password, never share it with anyone, and always log out after using an unfamiliar device.
7. Your Rights Regarding Your Information
Under the ev999 Privacy Policy, you have full control over your own data. We respect your data rights and process all requests promptly.
Right to Access Data
You can request a copy of the information we hold about you.
Right to Rectification
You may request correction of inaccurate or outdated information.
Right to
Erasure
You may request deletion of your data under certain circumstances.
Right to Restriction of Processing
You may request that data processing be restricted in certain cases.
Right to Data Portability
You can request an export of your data in a structured format.
Right to Object
You may object to the use of your data for marketing or profiling purposes.
Exercising Your Rights: Contact the ev999 support team for any data-related requests. Requests are typically processed within 30 business days.
8. Child Protection Policy
Ev999 is a platform strictly for adults (18+). We do not knowingly collect information from minors. This is a non-negotiable core principle of the ev999 Privacy Policy.
- Age verification is mandatory at the time of registration.
- Any account found to belong to a person under 18 will be suspended immediately.
- Any data identified as belonging to a minor will be permanently deleted from our systems.
- Parents can contact our support team to report their child's account.
For Parents: If your child has accidentally created an account on ev999, please contact our support team immediately. We will act quickly to resolve it.
9. Changes to the Privacy Policy
Ev999 reserves the right to partially or fully update this Privacy Policy at any time. When significant changes are made, we will notify you through the following methods.
- The "Last Updated" date on this page will be changed accordingly.
- For significant changes, a notification will be sent to your registered email or via SMS.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
- If you disagree with the policy, you may request account closure.
Last Updated: This Privacy Policy was last revised in January 2026.
10. Frequently Asked Questions (FAQ)
No, ev999 never sells your personal data to third parties. This is a core principle of our privacy policy. We only share limited data with specific partners for payment processing and legal compliance purposes.
Yes, you can request deletion of your data through the ev999 support team. However, certain information may need to be retained for a specified period due to legal obligations or ongoing disputes. Requests are typically processed within 30 business days.
All data is retained for as long as your account remains active. After account closure, certain information may be kept for up to 5 years to meet legal and regulatory requirements. Following that period, data is securely deleted.
Disabling essential cookies may cause login and security features to malfunction. Disabling optional cookies (analytics and marketing) will not affect core platform use, though your personalized experience may be reduced.
In some cases, data may be processed through servers in other countries via international payment processors or cloud services. In such instances, ev999 ensures that the parties involved comply with international data protection standards.
In the event of a data breach, ev999 will notify affected users via email or SMS within 72 hours. Full details about the nature of the incident, the risks involved, and the steps taken will be provided. Password change instructions will be issued where necessary.